5 Effective Ways to Respond to Negative Reviews

Reviews play an important role in a business. Reviews serve as your customer’s first impression, and the reviews on your website have a significant impact on what they will do next. Negative reviews are inherently hurtful, and reacting to them can be difficult. It’s natural to be upset, but you can’t put out a fire […]

Respond To Positive Reviews Like A Pro

A business’ ability to grow, expand, or stagnate is determined by its credibility and reputation. In the digital age, one of the key factors that affects a business’s reputation, is an online review. Online reviews can be accessed and controlled by any consumer who uses Google, Yelp, Facebook, and other marketing channels. In fact, 92% […]

5 Reasons Why Social Media Monitoring Is Good For Your Business

The online world is similar to a party where people from diverse digital groups discuss a wide range of issues. In real life, it’s easy to dismiss what others have to say. What people say and speak about your business online is critical. That is why social media monitoring is necessary. Social media monitoring is […]

How To Create The Perfect 4th Quarter Marketing Plan

4th quarter marketing plan template by shark jockey digital

Imagine walking into work Monday and not having a clue what to do, when to do it, or why it should be done. It might sound crazy, but a lot of companies I have spoken with recently come across as though this is their approach to marketing preparations for the 4th quarter. This is not […]

4 Free Steps To Take Now If You Want More Customers This Holiday Season

shark jockey star fish santa

I’m seeing far too many businesses struggle to bring on more customers during this time of year. For most industries, the mid to late summer months can be slow while families change spending habits and leisure activities. The start of the school year and fall can provide a boost, but far too many companies come […]