5 Reasons Why Your Business Needs Instagram

Instagram is one of the leading social media platforms with millions of users. With such a huge audience with different interests, hobbies, and location, marketing through Instagram is a must. Instagram is a great platform to advertise your business and the best place to be advertised by your customers in return. Here are 5 key […]

10 Things You Must Include in Your Business Listing

In a world where everything and anything is driven out online, one of the best ways to be found by consumers with just one hit of the search button is through the business listing. The business listing contains important information about your business that helps it to be more searchable online. Not sure what to […]

6 Dos and Don’ts of Customer Service

Customer service is usually a tedious and frustrating job. However, in pursuit of building your business’s reputation, customer service is considered as the best second line of defense. Not everyone can easily remember the time when they received excellent customer service But on the other hand, everyone can easily remember their awful experiences with customer […]

5 Effective Ways to Respond to Negative Reviews

Reviews play an important role in a business. Reviews serve as your customer’s first impression, and the reviews on your website have a significant impact on what they will do next. Negative reviews are inherently hurtful, and reacting to them can be difficult. It’s natural to be upset, but you can’t put out a fire […]

Respond To Positive Reviews Like A Pro

A business’ ability to grow, expand, or stagnate is determined by its credibility and reputation. In the digital age, one of the key factors that affects a business’s reputation, is an online review. Online reviews can be accessed and controlled by any consumer who uses Google, Yelp, Facebook, and other marketing channels. In fact, 92% […]