6 Dos and Don’ts of Customer Service

Customer service is usually a tedious and frustrating job. However, in pursuit of building your business’s reputation, customer service is considered as the best second line of defense. Not everyone can easily remember the time when they received excellent customer service But on the other hand, everyone can easily remember their awful experiences with customer […]

Everything you have to know about Website Speed

Consumers always look forward to having awesome customer service especially when it comes to visiting websites. Believe it or not but website speed is one of the factors that will highly affect your business reviews. Website speed is the amount of time that it takes for a website to fully display its content. In today’s […]

How Does Online Advertising Help Local Businesses Grow?

As more consumers search for services and products online, many businesses are making the switch from traditional advertising to online advertising.  Online advertising includes email marketing, search engine marketing, social media marketing, and many more. This new way of advertising helps local business owners in various ways that traditional marketing could not offer. The most […]

5 Effective Ways to Respond to Negative Reviews

Reviews play an important role in a business. Reviews serve as your customer’s first impression, and the reviews on your website have a significant impact on what they will do next. Negative reviews are inherently hurtful, and reacting to them can be difficult. It’s natural to be upset, but you can’t put out a fire […]